Social Service Sector Repository

The Social Service Sector Repository is a first-of-its-kind online database of research published by NCSS members and public service agencies on topics relevant to the Social Service Sector.

This repository provides NCSS members access to research on both evergreen and emerging fields in the Social Service Sector.

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Recent Submissions

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Community Involvement in Casework Interventions: The Boons & The Banes
(South Central Community Family Service Centre, 2022-06) Pek, Jie Hui; Liu, Denise; Tan, Kwan Boon
The Asset Based Community-Led Development (ABCD) framework is a core approach adopted by South Central Community Family Service Centre (SCC) where we believe that strengths and assets of the community can be identified and mobilised for empowerment and mutual support amongst community members. Hence, SCC workers have been attempting to integrate community-centric practices (CCP) into case management. However, from our observations from within the agency and from the existing literature, we have discovered both enabling factors and challenges that workers face when integrating CCP into casework. We hence conducted semi-structured interviews with social workers and community workers to examine these factors. We document herein the enabling factors, challenges and suggestions offered by the interviewed workers, as well as the implications of these findings to social work practice. The findings mainly revolve around the perceptions of workers or members towards the community or CCP, worker-member relationships, inter-team collaboration within SCC and documentation of CCP. We believe that the findings can inform SCC (and other social service agencies) on how CCP could be further practiced more effectively and seamlessly in case management.
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